Losing Sales to Abandoned Carts?
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Abandoned Cart Recovery
& Winback Lost Sales
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Deploy Zence Commerce – Abandoned Cart Recovery Solution to reclaim abandoned cart and winback lost customers over their preferred channel – WhatsApp
Here’s how Zence Commerce – Abandoned Cart Recovery Solution can help
The Problem
Lengthy Checkout Process
Customers can abandon their cart if they feel swamped. The more steps required to achieve an action, the more it stresses that shopper.
The Solution
Zence Commerce – Abandoned Cart Recovery
- Create a cart on behalf of customers and send payment link
- Encourage customers to buy from the nearest store & get instant delivery
The Problem
Lengthy Checkout Process
Customers can abandon their cart if they feel swamped. The more steps required to achieve an action, the more it stresses that shopper.
The Solution
Zence Commerce – Abandoned Cart Recovery
- Create a cart on behalf of customers and send payment link
- Encourage customers to buy from the nearest store & get instant delivery
The Problem
Lack of Payment Modes
There is a sense of reliability and comfortability in customers while paying for the goods. Not finding preferred payment option might lead them to abandon their cart.
The Solution
Zence Commerce – Abandoned Cart Recovery
- Accepts bank, payment mode and BIN locked offers
- Accepts corporate incentives, credit card and merchant points
The Problem
Disengaged Shoppers
If shopper isn’t engaged, he will be quick to abandon the cart.
Engage customers with Right Message at the Right Time at the channel they prefer.
Engage customers with Right Message at the Right Time at the channel they prefer.
The Solution
Zence Commerce – Abandoned Cart Recovery
- Notify staff with details of abandoned purchase
- Send periodic WhatsApp notifications to prompt customer to buy before deals/stock lasts out
- Incentivize customers with exclusive deals
The Problem
Disengaged Shoppers
If shopper isn’t engaged, he will be quick to abandon the cart.
Engage customers with Right Message at the Right Time at the channel they prefer.
Engage customers with Right Message at the Right Time at the channel they prefer.
The Solution
Zence Commerce – Abandoned Cart Recovery
- Notify staff with details of abandoned purchase
- Send periodic WhatsApp notifications to prompt customer to buy before deals/stock lasts out
- Incentivize customers with exclusive deals
The Problem
Poor Customer Service
Customers can abandon their cart if they don’t have sufficient
information to complete checkout — and this costs you revenue.
information to complete checkout — and this costs you revenue.
The Solution
Zence Commerce – Abandoned Cart Recovery
- Help customers feel personally connected to the brand via WhatsApp by fostering trust and emotional loyalty
- Connect, engage & support customers in real – time and enhance experience
How it works?
- Brand receives notification of customer abandoning cart
- Brand creates ticket to retarget customer via Ticket Management system
- Brand sends message to customer for completing the purchase via WhatsApp
- Brand sends personalized coupon based on the cart value or items (or any rule) with a set expiry time
- Auto-ends the communication cycle when customer completes the purchase
Zence Commerce Key Features
Boost sales and digitise your brand’s shopping experience with customized end-to-end solutions
Terms and Conditions
- Final subscription charges depend on applicable offer basis product suite and duration.
- Easyrewardz reserves the right to withdraw the offer anytime.
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