All that you need to deliver seamless CX is here
Powered by a unified Customer Data Platform, Easyrewardz CRM Suite enables brands to create consistent and engaging experiences at every touchpoint of the customer journey
Explore Our Products
| Stage/Product | Acquisition | Activation | Engagement | Growth | Retention |
|---|---|---|---|---|---|
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Customer Enrollment & Memberships | Send Personalized Offer-based Communication | Trigger Loyalty with Personalized Offers | Reward with GVs, Coupons & Vouchers to Boost Repeat Sales | |
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Omnichannel Lead Capturing | Convert Prospects into Consumers with Relevant Communication | |||
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Automate Trigger-based Communication | Reach Out Across Channels | Send Personalized Communication | Stay Relevant & Foster Deeper Customer Connect | |
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Access 360° Single View of Customer | Send Smart Communication basis Customer’s Engagement | Personalize Offers Basis Purchase Behaviour | Drive Engagement with Data-driven Initiatives | |
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Manage Omnichannel Customer Communication | Auto-escalate Tickets Basis Urgency | |||
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Surveys, Polls, Feedback & Reviews across Channels | Ask Dynamic Questions to Know Customers’ Changing Needs | Leverage Actionable Customer Insights for Better CX | ||
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Intiate Smart Conversations with Visitors | Answer Customer Queries & Drive Favourable Customer Action | Boost Converstions with Dynamic Conversations | ||
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Schedule Store Visit Appointments | Assist Customers throughout the Buying Journey via Chat | Send Personalized Recommendations & Offers through WhatsApp/ WebBot | Provide Phygital Home Shopping Platform to Customers | |
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Show Personalized Recommendations on Digital Reciept | Share Personalized Offers on Digital Reciept | Accept Safer, Contactless Digital Payments in Stores |
Easyrewardz 360° Customer Lifecycle Management Solutions
Shopster Suite – Exclusive COVID-19 Retail Toolkit
Shopster titled as Business Innovation of the year
at Entrepreneur Awards
Conversational Commerce
Phygital Shopping
• Contact customers through WhatsApp/ WebBot
• Send personalized recommendations & offers
• Facilitate complete order fulfilment
Store Visit Scheduler
• Locate nearby stores
• Identify open & servicing nearest store
• Store-staff assisted & self-serve appointment scheduling
Contactless Commerce
Digital Payment
• Easy integration with existing billing system
• Accept digital payment
• Accept part-payment, points & e-GVs
Digital Receipts
• Design & send customised e-receipts for all payments
• Send e-receipts through WhatsApp/ WebBot
• Generate payment link & track payment status
