“Mind your data, it’s your Biz”
Analyze your customer behavior to
make smarter decisions and elevate
brand impact
Analyze your customer behavior to make smarter decisions and elevate brand impact
Zence Analytics Components
Powerful Data Analytics to transform your business
Drive better business results with smarter, data-driven insights and get your data to do more!
Powerful Data Analytics to transform your business Drive better business results with smarter, data-driven insights and get your data to do more!
Reports & Visualization
Atlas
AtlasAnalyze business, customer and campaigns performance to identify customer’s purchase patterns, sentiments via intuitive dashboards
Descriptive Analysis & Recommendations |
Know one-timers, repeat sales, top contributors |
Helps reduce Customer Churn | Helps increase CLTV
- Descriptive Analysis & Recommendations
- Know one-timers, repeat sales, top contributors
- Helps reduce Customer Churn
- Helps increase CLTV
KPI Alerts
KPI AlertsKnow your brand’s pulse. It’s a daily dossier of your top KPIs
Access insights on-the-go |
Receive Daily, Weekly, Monthly Performance |
Customized, Real-time Alerts |
Easy tracking via WhatsApp | Make changes when they matter the most
- Access insights on-the-go
- Receive Daily, Weekly, Monthly Performance
- Customized, Real-time Alerts
- Easy tracking via WhatsApp
- Make changes when they matter the most
KPI Alerts
Know your brand’s pulse. It’s a daily dossier of your top KPIs
Access insights on-the-go |
Receive Daily, Weekly, Monthly Performance |
Customized, Real-time Alerts |
Easy tracking via WhatsApp |
Make changes when they matter the most
Report Extracts
Report ExtractsHelps extract reports based on customized parameters
Increased Data Accessibility |
Receive a customized overview of the information |
User-Friendly interface for enhanced customer satisfaction | Helps in better analysis and decision making
- Increased Data Accessibility
- Receive a customized overview of the information
- User-Friendly interface for enhanced customer satisfaction
- Helps in better analysis and decision making
Report Builder
Report BuilderA ready-to-use BI tool that allows brands to create custom data visualizations, comes with features like drag & drop interface, slice and dice with ease
Custom Data Visualization | Helps build “what-if” scenarios | Make sound decisions based on real time information | Measure the health of your biz | Strategize future plans | Share reports seamlessly
Report Builder
A ready-to-use BI tool that allows brands to create custom data visualizations, comes with features like drag & drop interface, slice and dice with ease
Custom Data Visualization | Helps build “what-if” scenarios | Make sound decisions based on real time information | Measure the health of your biz | Strategize future plans | Share reports seamlessly
- Custom Data Visualization
- Helps build “what-if” scenarios
- Make sound decisions based on real time information
- Measure the health of your biz
- Strategize future plans
- Share reports seamlessly
Marketing Automation
SegCon
SegConLeverage capabilities of Advanced Customer Segmentation tool to drive outcomes via targeted promotions
Effective Customer Segmentation | Targeted Communication | Better Customer Retention |
Delightful Customer Experience
- Effective Customer Segmentation
- Targeted Communication
- Better Customer Retention
- Delightful Customer Experience
Customer Data Platform
Customer Data PlatformBring all data together for a Single, Actionable view of Customer and offer Connected CX across all touchpoints
Single View of Customer | Precise Targeting |
Loyalty beyond Points | Better Customer Retention
Customer Data Platform
Bring all data together for a Single, Actionable view of Customer and offer Connected CX across all touchpoints
Single View of Customer | Precise Targeting |
Loyalty beyond Points | Better Customer Retention
- Single View of Customer
- Precise Targeting
- Loyalty beyond Points
- Better Customer Retention
Business Intelligence
Oliver Assistance
Oliver AssistanceReceive instant support via AI-powered user chatbot and get the required data you need
Real-time Support | 1-O-1 Engagement | Resolve Queries
- Real-time Support
- 1-O-1 Engagement
- Resolve Queries
Strategy and Insights
Strategy and InsightsOur team of experts help brands curating sharp marketing intelligence to enhance decision-making and drive growth
Enhanced CX | Better Decision Making | Increased ROI
- Enhanced CX
- Better Decision Making
- Increased ROI
Strategy and Insights
Our team of experts help brands curate sharp marketing intelligence to enhance decision-making and drive growth
Enhanced CX | Better Decision Making | Increased ROI
Unleash the potential of your Customer Data
Reimagine Growth
Measure
what matters
- Show brand performance across primary KPIs like Sales, Customers, Bills, points issued, ATV, repeaters count and month on month and trend, 6 weeks trends for the mentioned KPIs
- Dedicated pages to explore customer data, store data and rewards data
Build a
complete picture
- Get exclusive customer insights based on different location types, customer tier and city tiers.
- Compare results by KPIs, days and make more informed decisions
- Easily shareable as per desired format (PDF, Image, CSV)
- Make data actionable to define ideal customer journeys
Think Data Analytics,
Think growth
- Prevent fraudulent activities by collecting real-time data that helps look for suspicious behavior
- Receive critical business information via WhatsApp
- An intuitive drag & drop interface and easy to understand & visually attractive
- Predictive Analytics to maximize ROI on marketing spends
Related Readings
to take your CX and Business to the next level
